Southwest Micropublishing, Inc. (SMI) respects the privacy of our customers and visitors at our web site www.swmicropublishing.com. If you have any questions, comments or concerns about this policy, please contact us at 1-800-367-1273 or e-mail: sales@swmicropublishing.com.

Credit Card and Financial Information: Since our catalogs are not "shopping cart" based, we have no need to collect credit card information from customers when they are logged-on to our web site. Our customers simply provide us with their method of payment when they call or fax an order to us. We do maintain personal account information in our databases so that we can bill you for services rendered; however, this information is not available on-line and is not maintained on our web servers.

Personally Identifying Information: Our potential software customers and our on-line subscribers are assigned a unique user name and password that allows them to access on-line information. This information is maintained for authentication and verification purposes to ensure that anyone accessing our web server is authorized to do so. User name and password information is encrypted in all communications. SMI does not collect information on visitors who only browse or use the free information available on our site.

User Activity: SMI logs bandwidth usage so we can bill our ftp and subscription customers for any usage exceeding the parameters of their contract. Any stored customer use information is used internally for marketing purposes, to evolve and adjust subscription rates, to target users for new features and for testing and training. This information is not available on-line and is not maintained on our web servers.

Use of Customer Information: We do not share customer information or web site statistics with any individuals or companies outside our organization. Additionally, we do not sell or otherwise make this information available to third parties for any reason, including sales or marketing prospecting.

Use of Cookies: A "cookie" is a small piece of data which is sent to your browser from a web server and stored on your computer's hard drive. SMI uses cookies technology only to aid in subscriber authentication.

Links to Other Sites: There are links on our web site that take you to web sites and web pages outside of our service. The privacy and security policies and practices of these sites are beyond our control. SMI advises its users to take adequate protective measures when accessing or browsing other sites.

E-mail: We use return e-mail addresses to answer the e-mail we receive. These addresses are not used for any other purpose and are not shared with outside parties.